Returns & Exchanges
At Caitlyn Minimalist, we want you to cherish your jewelry for years to come. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all non-personalized items.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully place your jewelry in its original packaging to ensure it stays protected during transit and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing